Broken garage door cable left the door unbalanced and struggling to open properly.
We arrived at Mrs. Criss' home and inspected her torsion spring, assuming that would be the source of the problem. However, we soon discovered that the left cable had broken, and the right one was very frayed. We replaced both garage door cables and adjusted the spring tension to fix the problem. The door could once again open and close in a smooth and stable fashion.
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* $29 service call - deducted from the service
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